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Arcade, NY—On the Saturday before Christmas, with darkness approaching, steady snow and thirty-seven deliveries left, rural FedEx Express driver Chuck Ollenburg’s Mercedes Sprinter slipped helplessly into a ditch off of …

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New Dispatcher Sighs Alot, Never On Right Screen

October 1, 2017October 5, 2017

Cheektowga, NY—Standing in the check in room in two loose lines waiting to clock in the delivery drivers were grateful this morning’s chatter drifted to the new dispatcher, Mike, and …

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Ditched Delivery Driver Questions Life Choices

New Dispatcher Sighs Alot, Never On Right Screen